Our Policies

Trial Classes

If you are a new TLC client and wish to try us out before signing up for a class, please contact us. We are happy to arrange a date/time for you to visit a class you’re interested in.

Registration Cancellation and Refunds

Full refunds will be given for cancellations more than 7 days before the start of an event. For cancellations between 1 and 7 days, credit will be given for use towards a future event. Unfortunately, no refunds or credit can be given for cancellations within 24 hours of the start of the event.

TLC Make-up Class Policy

Attempting to be very family-friendly, please feel free to make up ANY missed classes due to illness and travel. There are no limits in make-ups although it is necessary to send us an email to let us know which class you hope to attend in place of your regular weekly class(es). We ask that all classes be made up before the end of the semester. To locate an appropriate class for your missed class, please view the TLC Class Calendar. For make-up classes, in addition to the Monday – Sunday Play & Parenting classes, families may also attend any other class offered during the semester, such as music & movement classes or parent/child yoga classes.

Workshop/Event Cancellations

If an event is cancelled due to instructor illness, or insufficient enrollment, we will either reschedule the event or offer a full refund.

Class Photography

Pictures will occasionally be taken during class to be shared with the greater community, without names. If you would NOT like photographs to be shared of your family, please mark this on your class waiver at the start of the session, AND inform your class instructor.